Vumatel What The Hell

So vumatel came and did a fibre installation for me at home. Once everything was done they said the point on the light pole is not live and a tech team will come sort that out. I took this package with afrihost and I advised them of them and they also logged a call to get this sorted cause I am not sure how vumatel thinks the business world works but if u provide a customer service u should see it through until done and not give clients the run a round. If the install is done and something is wrong, take priority to get it fixed. The way I feel is like someone gave me a Ferrari with not a drop of fuel in the tank. Your service really is horrible guys and when I try an call then I don't get answered and wen I left a message for a call back that was also a pointless thing