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Bryan B
1 reviews | Active since Nov 2019
18 Apr 2024, 06:59
Vumatel, what a disappointment.
Not recommended whatsoever. My fibre line went down about 3 nights ago, logged a fault and im still waiting for feedback. The keep on saying that they requested feedback and that they will revert. My service is with Axxess and axxess uses Vumatel. Its ridiculous, they can even provide one with a proper answer as to whats going on and the only reason i can think of is that they havent even started looking in to my issue. I would not recommend vumatel to anyone. Crazy part is, i have only had the service now for maybe 3 weeks, make it two weeks seeing that my fibre has been down for the last couple of days so not even a complete Month and already facing such issues. So disappointed.
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Bryan B's updateReviewer Update
19 Apr 2024, 12:03 Ticket:##mgb4mkd8aj
Almost been 5 Days now without any feedback from either Vuma nor Axxess whatsoever. ust keep on getting the same reply, "The fault has escalated, and we are still waiting for feedback. We sincerely apologise for the delay" over and over.
Almost been 5 Days now without any feedback from either Vuma nor Axxess whatsoever. ust keep on getting the same reply, "The fault has escalated, and we are still waiting for feedback. We sincerely apologise for the delay" over and over.
BB
Bryan B's update19 Apr 2024, 12:03
Reviewer Update
Ticket:##mgb4mkd8aj
Almost been 5 Days now without any feedback from either Vuma nor Axxess whatsoever. ust keep on getting the same reply, "The fault has escalated, and we are still waiting for feedback. We sincerely apologise for the delay" over and over.
Almost been 5 Days now without any feedback from either Vuma nor Axxess whatsoever. ust keep on getting the same reply, "The fault has escalated, and we are still waiting for feedback. We sincerely apologise for the delay" over and over.