HH
Herc H

1 reviews | Active since Jun 2025

21 Jun 2025, 11:44

Vumatel we're extreme fast to repsond to a faulty line reported to afrihost

Vumatel we're extreme fast to repsond to a faulty line reported to afrihost. They installed the new less that 24 hours from requesting it from adrihost. A week or so later there was an issue in the area and the entire Kraaifontein was down, once that was resolved the followed up on their own accord and detected a fault on their system end was at my residence before I had time to log a call myself. This issue was resolved in less than 10 minutes and with no additional cost on my side. Vuma also phoned a few days later to confirm if everything was working and the see if I needed anything else. Afrihost and Vumatel seem to have a great working partnership. A rarity these days. Thank yoi for the great service and stay an example for others.

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Replies (1)
Vumatel
Vumatel's reply21 Jun 2025, 16:03
Official
Good day  Herc

Thank you for the postive review. We will share the ratings with the rest of the team.

Kind Regards
The Vuma Team