Vumatel Webafrica are ********s

Vumatel Webafrica

On 1/12/2023 Vumatel/Webafrica initiated a debit on my account via card purchase. This was successful,vhowever another two attempts where made against my account. On the 3rdvmy account was suspended for non payment. I contacted them and since then they have 🐝 giving me the run around, claiming funds were never received.

I tried explaining,vi went as far as going to my bank to get POP, I sent this to them and that still is not enough rather they are still disputing they received the funds.

I won't talk of the customer service agents, the minute they hear my query, they keep me on hold then simply end the chat. This seems like something that they are used to doing, *****ing money from customers.

I regret ever signing up with them. At sign up they were happy to call me, not when there are problems, they don't have a contact number we can use, the only method is by text message.

R399, will turn into a crimal case. I will not be ****** from

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