AS
Andre S
1 reviews | Active since Jul 2011
28 Aug 2020, 18:24
Vumatel / Webafrica are ripping you off and try to sweep it under the rug by acting as if nothing is wrong
Vumatel are reducing my 200/200, uncapped, NO FUP international line speed to 10/10 and keep telling me that they cannot help me because my ISP needs to open a ticket. I speak to Webafrica and they refuse to open a ticket to Vumatel because they say that 10/10 ti international is normal. 10/10 to international servers is unacceptable on a 200/200 line. These people are ripping us off and trying to sweep it under the rug. Multiple speed tests prove otherwise.
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Andre S's updateReviewer Update
04 Sept 2020, 13:25Hi Vuma team.
The issue has been resolved but not by Webafrica or you. I sought help on the mybroadband forums. It's disgusting, to say the least, that I got help from friendly and willing "hobbyists" rather than the multi million rand companies I spend thousands of rands with every month.
The issue has been resolved but not by Webafrica or you. I sought help on the mybroadband forums. It's disgusting, to say the least, that I got help from friendly and willing "hobbyists" rather than the multi million rand companies I spend thousands of rands with every month.
AS
Andre S's update04 Sept 2020, 13:25
Reviewer Update
Hi Vuma team.
The issue has been resolved but not by Webafrica or you. I sought help on the mybroadband forums. It's disgusting, to say the least, that I got help from friendly and willing "hobbyists" rather than the multi million rand companies I spend thousands of rands with every month.
The issue has been resolved but not by Webafrica or you. I sought help on the mybroadband forums. It's disgusting, to say the least, that I got help from friendly and willing "hobbyists" rather than the multi million rand companies I spend thousands of rands with every month.