GC
Grant C

1 reviews | Active since Jul 2016

10 Feb 2023, 11:34

Vumatel & Vox

I took up a deal with Vox in Nov 2022, installation was done etc. Vox to this day cannot get internet working. Vumatel blames Vox and Vox Blames Vumatel and I am just stuck for 3 months with no service at all. I have called numerous times, and even had a tech guy at my place from Vumatel. But nothing happened. Today a "Supervisor" from VumaTel was suppose to come out, but he/she did not bother either. No contact to reschedule. nothing. Vox just does not care either

0
Replies (2)
Vumatel
Vumatel's reply13 Feb 2023, 13:11
Official
Good day Grant 

We trust that you are well 

Can you please provide us with the Vumatel order number for us to check on our. 

Kind Regards 
The Vuma Team 

Best regards,

GC
Grant C's update19 Feb 2023, 12:48
Reviewer Update
Go and ask Vox. they are the ones that arranged for the installation not me. Vumatel does not know what is happening in their own business