Vumatel & Vodacom incompetence

Vumatel deactivated/deleted my fibre line on March 12, 2024. My *********** ISP Vodacom, made me re-FICA, and re-apply. This after I confirmed that my account is being billed. I have since cancelled and changed ISPs. Vumatel can you please reactivate/configure this service. I have been battling to get fibre activated since 13 March 2024.