Vumatel ****ty service

Vumatel giving me ****ty service 3 weeks logging tickets no WIFI they sent technicians and today they can’t find my address and referring to ISP and closing the SR ticket what nonsense is this !!! Vumatel technicians busy fixing and installing WIFI 3 houses from my house now but can’t come to my house losing money as I work from home ,Vumatel come take your ****ty device from house am Tired now with your useless service levels and no care at all !!!SR***