IPWH
Inge Poyner Was Hannaford

1 reviews | Active since Nov 2017

07 Nov 2017, 10:51

Vumatel turnaround time non existent!!!!! Still waiting for the so called HEROES!!!!!!!!

I have a big complaint about Vumatel. Their service is as bad as Telkom. I'm still waiting for them way after their 48 hour turnaround time. They called yesterday at 2.20 pm to say they were on their way to my house and I said I'd be there in 15 minutes. They didn't wait. They never came back. I tried to call complaints and guess what, that person is unavailable. I am still waiting for that so called Vuma Hero a day later. What a joke!!!!

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Replies (1)
IPWH
Inge Poyner Was Hannaford's update07 Nov 2017, 14:07
Reviewer Update
Hi Grace, After a long wait your guys came to resolve the problem. I commend the guys who came out. They were very polite, efficient, knowledgeable and all round great people. Thank you so much. Just remember to keep to your 48 hour promise then there won't be any bad reviews :) . Have a lovely day. Kind regards Inge Poyner