GG
Gadget G

1 reviews | Active since May 2014

08 Aug 2019, 20:39

Vumatel Trying To Fleece "Ex" Firestream Subscribers.

I was recently contacted by Vumatel, telling me that I owe R1725-00 for the installation of their infrastructure at my premises which, after nearly a year I might add, was an “ALL” inclusive amount on “Their” service providers add on “Vumatels” website. I was old that the installation of the fibre infrastructure on my premises AND the activation fee would be R1000 which was deducted from my account by Firestream, along with the two months fibre service.

Vumatel needs to be taken to task as this is UNACCEPTABLE. They know for a FACT that the add on "Their" (Vumatel's) website from Firestream was an all inclusive amount of R1000 for the Activation AND Installation Costs of the infrastructure.

From what it seems to me, is that Firestream quite calmly went on a "CashGrab" and then filed for bankruptcy before paying the money over to Vumatel.

I am so SICK and TIRED of being taken advantage of it is truly NOT funny. I suggest that Vumatel get their act together and stop trying to fleece people who have paid for something and are now trying to ***** me out of more money because they did not do their due dilligence when accepting the likes of Firestream as a service provider. Furthermore not even bothering to get the money that was owed to them from Firestream but now almost a year later trying to make this MY FAULT.

I WILL NOT STAND FOR THIS!!!

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Replies (3)
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Gadget G's update09 Aug 2019, 10:43
Reviewer Update
No, you can correspond HERE.

I am tired of you lot giving me the run around on email.
GG
Gadget G's update21 Aug 2019, 13:54
Reviewer Update
And BIG surprise...... NO REPLY!!!

Typical
GG
Gadget G's update04 Nov 2019, 16:44
Reviewer Update
Once again I get a telephone call from you lot demanding to pay the money that "Firestream" was supposed to pay over to you and yet you do NOT even have the Integrity to answer me here..... In hindsight, you would actually need to know what "Integrity" is, which, from your lack of replies here, you lac****