JL
Johan L
1 reviews | Active since Jun 2021
02 Jun 2021, 15:30
Vumatel too expensive
I am totally frustrated that I am locked in with Vumatel, after they took over from SADV. I am paying way too much, Vumatel being the most expensive fibre provider in the country according to MyBroadband. I am with MWEB who offers a much cheaper option in my neighbourhood, but they are unable to migrate me away from Vumatel to the cheaper option. Hi Vumatel, lower your fibre prices in Centurion!!!
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Replies (2)
Vumatel's replyOfficial
03 Jun 2021, 11:18Good morning Johan
We trust that you are well
Vumatel’s vision is to build a connected South Africa. While sought to provide the best pricing possible. We Build sustainable infrastructure and a future-proofed network and that require significant investment. With that being said We are likely to have different pricing on the market as we use different business models and different operating expenses. To be able to provide the exceptional product that we do, we went to the best and spared no cost. We pride the product that our brand puts out there and we have also not catered for one class to the economy, but broadened our market to reach all South Africans.
Kind Regards
The Vuma Team
We trust that you are well
Vumatel’s vision is to build a connected South Africa. While sought to provide the best pricing possible. We Build sustainable infrastructure and a future-proofed network and that require significant investment. With that being said We are likely to have different pricing on the market as we use different business models and different operating expenses. To be able to provide the exceptional product that we do, we went to the best and spared no cost. We pride the product that our brand puts out there and we have also not catered for one class to the economy, but broadened our market to reach all South Africans.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply03 Jun 2021, 11:18
Official
Good morning Johan
We trust that you are well
Vumatel’s vision is to build a connected South Africa. While sought to provide the best pricing possible. We Build sustainable infrastructure and a future-proofed network and that require significant investment. With that being said We are likely to have different pricing on the market as we use different business models and different operating expenses. To be able to provide the exceptional product that we do, we went to the best and spared no cost. We pride the product that our brand puts out there and we have also not catered for one class to the economy, but broadened our market to reach all South Africans.
Kind Regards
The Vuma Team
We trust that you are well
Vumatel’s vision is to build a connected South Africa. While sought to provide the best pricing possible. We Build sustainable infrastructure and a future-proofed network and that require significant investment. With that being said We are likely to have different pricing on the market as we use different business models and different operating expenses. To be able to provide the exceptional product that we do, we went to the best and spared no cost. We pride the product that our brand puts out there and we have also not catered for one class to the economy, but broadened our market to reach all South Africans.
Kind Regards
The Vuma Team
Best regards,
JL
Johan L's updateReviewer Update
03 Jun 2021, 15:19Hi Vuma Team,
I am sorry, but that is a lame excuse and lot of nice sounding words.
The bottom line is you are too expensive and you are pricing yourself out of the market.
I will cancel my service with you at the first opportunity I get.
Regards
I am sorry, but that is a lame excuse and lot of nice sounding words.
The bottom line is you are too expensive and you are pricing yourself out of the market.
I will cancel my service with you at the first opportunity I get.
Regards
JL
Johan L's update03 Jun 2021, 15:19
Reviewer Update
Hi Vuma Team,
I am sorry, but that is a lame excuse and lot of nice sounding words.
The bottom line is you are too expensive and you are pricing yourself out of the market.
I will cancel my service with you at the first opportunity I get.
Regards
I am sorry, but that is a lame excuse and lot of nice sounding words.
The bottom line is you are too expensive and you are pricing yourself out of the market.
I will cancel my service with you at the first opportunity I get.
Regards