NW
Nuhr W

1 reviews | Active since Jun 2021

15 Mar 2024, 13:54

Vumatel - the worst service ever, ruiters are better

Run guys Run, stay away from vibre connection, if it damage outside your property then you have to pay otherwise they dont fix it for you, if you payed them and you havent used a single megabite due to the damages, they dont credit you, best option, stay with the ruiters, uncapped plug and play wereever you go, Vumatel is a nightmare, i will share all my communications with them shortly, there customer service dont have a clue what they doing, they switch off the call if they dont understand, i am soooooo done with them

0
Replies (2)
Vumatel
Vumatel's reply15 Mar 2024, 15:54
Official
Good day

Thank you for taking our call. We have escalated your query to our installations team for further assistance.

Regards
The VUma Team
NW
Nuhr W's update15 Mar 2024, 17:04
Reviewer Update
It has been escalated several times, but still no luck, will keep everyone updated to when this matter will be resolved.