CB
Charline B

1 reviews | Active since Jul 2019

07 Jun 2024, 18:02

Vumatel the ***** of fibre

So if vumatel can just get money for no service delivery they don't give a damn. I paid for a service on the 29th of May. My Internet was off from the 29th and only got restored on the 4th. Now today again my service is off and they cancelled my service but I paid in advance for this month. They are the worst fibre provider I have ever come across and yet you can get hold of no one but when they want your money everyone is available. They are definitely *****ing from their so called clients and feel no remorse at all. The people employed at vumatel are just as terrible as the service they give. They are just common *******

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Replies (2)
CB
Charline B's update10 Jun 2024, 13:07
Reviewer Update
You are not sorting out my issue, so I don't even understand the damn response you have given me above. Your service is pathetic just like your service provider fly cool
CB
Charline B's update11 Jun 2024, 15:47
Reviewer Update
I have 2 lines connected to my house. Fly cool and you people are blaming each other. I have not had Internet for 9 days but paid for the service which is pathetic. Your technician was at my house and confirmed there are two lines. How difficult is it to cancel the one line. This is just a waste of time. You people are ridiculous and no sense of urgency at all