Vumatel TERRIBLE service

Item: Vumatel
Rating: 1
Author: Paul N

1 hour late for installation already. Called Vumatel to try and find out whats happening and why do I have an appointment for 1pm if they dont keep to it or at least call to let you know they are running late.....NO HELP WHAT SO EVER!!!! Still waiting for my fibre installation. I will now have to stay in for the rest of the day on the off chance someone turns up.

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Replies (2)

Paul N's updateReviewer Update

19 May 2018, 15:43

3 hours 42 mins late and still no call from Vumatel regarding my fibre installation

Paul N's update19 May 2018, 15:43

Reviewer Update

3 hours 42 mins late and still no call from Vumatel regarding my fibre installation

Vumatel's replyOfficial

21 May 2018, 11:13

Good day Paul

We truly apologise for the missed appointment and thank you for taking our call earlier, we have escalated the issue to our Cape Town team and they will make contact to assist further.

Kind regards,

The VUMA Team

Vumatel's reply21 May 2018, 11:13

Official

Good day Paul

We truly apologise for the missed appointment and thank you for taking our call earlier, we have escalated the issue to our Cape Town team and they will make contact to assist further.

Kind regards,

The VUMA Team