PG
Peter G

1 reviews | Active since Dec 2016

26 Dec 2016, 10:20

Vumatel = Telkom, monopoly on no service!

<p>A call was logged on Friday, 23rd December after we had no service for a day, a technician was promised.</p> <p> </p> <p>A follow call was made later in the day and each day since, each time with the same standard response a technician has been assigned and will dealt with today.</p> <p> </p> <p>Followed up now and surprise surprise, a technician will only be able to attend to tomorrow.</p> <p> </p> <p>No fibre, no data, no tv. We try to move away from monopolized entities like Eskom, Telkom and DSTV but still get stuck.</p>

0
Replies (2)
Vumatel
Vumatel's reply09 Jan 2017, 09:39
Official

Good day,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can follow up from our side?

Kind Regards

The VUMA Team

Vumatel
Vumatel's reply09 Jan 2017, 09:39
Official

Good day,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can follow up from our side?

Kind Regards

The VUMA Team