Vumatel telcom

Submitted application for fibre on 23 of march 2020 of when they informed me that vumatel will contact me with the installation details. Lockdown took place and nothing happened. On the first week of my I visited tygervalley telkom branch, to follow up on application, they informed me that the Dalai was with vumatel. End of may telkom contacted me as they could not find my application, of which they placed the order and few days later recieved the router. Telkom agent informed me that the installation would take place by the 1st of june. On the 2 june I contacted vumatel and they informed me that my application has not yet been submitted by telkom. Then I contacted telkom again and was told that installation could take up to 10 days. 11 june I made 3 calls to telkom as the phone just rang. Emails agent tygervalley telkom branch. I was told that it is not telkom delay. But that vumatel is on skeleton staff and that the problem is with vumatel