Vumatel Technicians Charging for Installation *******ly!

After canceling my home Fibre services with telkom for double billing me after I moved houses, I spoke to Phemi, a consultant from Vodacom who signed me up with services for mine and my mothers house. The routers were delivered a few days later and then a gentleman by the name of Mandla (sent by Vumatel) came to my house to install. He advised I already have the infrastructure so he didn’t have to connect anything. He further explained that the existing connection is in the cottage and that because Vumatel allows for only 50m worth of cable, that he couldn’t connect to the main house. At the same time a gentleman by the by the name of Jacques also sent by Vumatel visited my mothers house, he however said to my mom that Vumatel only allows for up to 30m worth of cable and that she needed 60m. He said it’s R100 pm so I’d have to pay R3k to get my mom’s services installed. I told both gentlemen to leave it as I am not willing to pay for installation. I spoke to Phemi and asked about the size of cable and she confirmed that Vumatel allows for up to 75m. I’ve since spoken to atleast 3 different supervisors/managers and to this day, no Fibre has been contacted at both houses.