DW
Dani W

1 reviews | Active since Jun 2013

06 Jun 2018, 12:14

Vumatel taking their sweet time

I have been waiting over a month for my fibre router to be installed. We have fibre in our complex yet Vumatel said they are waiting for the POP installation and there is no ETA regarding this? I then asked for a follow up and no one has gotten back to me. My husband and I are practically dependent on our internet and need it urgently. What’s the hold up?

0
Replies (3)
DW
Dani W's update06 Jun 2018, 15:02
Reviewer Update
Why does it take over s month to do so? Please provide an ETA
DW
Dani W's update07 Jun 2018, 14:46
Reviewer Update
Again... my address has not been corrected and I am still in the same situation. No one has gotten back to me and they were supposed to call me...
DW
Dani W's update18 Jun 2018, 20:24
Reviewer Update
I have still not received any communication regarding my fibre. I am sitting on month two now. This is ridiculous. This has occurred due to Vumatel’s mistakes. When is this going to be resolved???