Vumatel Support

Sorry to say this but your support is a joke, I have phoned you guys every day for the last two weeks and every time I do I get put on hold for up to 30 minutes and I never get a resolution!

My line was installed 12 days ago and it is still not working.

I never get any feedback from you guys, no body has offered any kind of re course, I never get tickets from your automated system, nothing.....

At this point I would love to say come fetch your box you installed but unfortunately you are the only option for Fibre in my area, I would rather go with Telkom at this point but they unfortunately can not help!

There has been no effort to assist me.

can I please get an update on this, preferably one that actually makes a difference and not please hold while I check our system!