LM
Luqman M
1 reviews | Active since Mar 2023
20 Mar 2023, 08:27
VUMATEL / SUPERSONIC PATHETIC SERVICE
Been with Supersonic and vumatel past three years, two weeks ago my line switches off, vuma apparently allocated my line to someone else. i had to send my lease as proof that i live there. Line comes on for two days then vuma alocate it again to someone else. Past two weeks had internet for 2 days only. Over 5 hours of my airtime used to fix this and still no help. Supersonic are not any better as well. The stupid thing is i am sure vuma can somehow tell the line is in use before allocating it to someone else.
Unfortunately Vumatel the only service provider in our area. Which i am going to change... anyway... VUMATEL you are useless. and you provide not contact number for people to get any assistance.
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Replies (1)LM
Luqman M's updateReviewer Update
20 Mar 2023, 20:08Hi there
as per your pathetic standards, i lady called me around 2:30 this afternoon saying she was on it and everything will be resolved and that she works till 8 pm and will ensure everything is sorted out and that she would def call to update me. It is now 8:05 pm - still no internet, still no resolution and she hasnt called. Im not surprised as your service is pathetic. Supersonic just called me to say Vuma not working tomorrow because its a public holiday. So now its almost two and a half weeks without internet. Please refund me my god damn money as i understand any business run by fools who employ *********** *****s will never get anywhere.
**** you Vuma for your great service. and the lady that called and never called back - **** you too!
as per your pathetic standards, i lady called me around 2:30 this afternoon saying she was on it and everything will be resolved and that she works till 8 pm and will ensure everything is sorted out and that she would def call to update me. It is now 8:05 pm - still no internet, still no resolution and she hasnt called. Im not surprised as your service is pathetic. Supersonic just called me to say Vuma not working tomorrow because its a public holiday. So now its almost two and a half weeks without internet. Please refund me my god damn money as i understand any business run by fools who employ *********** *****s will never get anywhere.
**** you Vuma for your great service. and the lady that called and never called back - **** you too!
LM
Luqman M's update20 Mar 2023, 20:08
Reviewer Update
Hi there
as per your pathetic standards, i lady called me around 2:30 this afternoon saying she was on it and everything will be resolved and that she works till 8 pm and will ensure everything is sorted out and that she would def call to update me. It is now 8:05 pm - still no internet, still no resolution and she hasnt called. Im not surprised as your service is pathetic. Supersonic just called me to say Vuma not working tomorrow because its a public holiday. So now its almost two and a half weeks without internet. Please refund me my god damn money as i understand any business run by fools who employ *********** *****s will never get anywhere.
**** you Vuma for your great service. and the lady that called and never called back - **** you too!
as per your pathetic standards, i lady called me around 2:30 this afternoon saying she was on it and everything will be resolved and that she works till 8 pm and will ensure everything is sorted out and that she would def call to update me. It is now 8:05 pm - still no internet, still no resolution and she hasnt called. Im not surprised as your service is pathetic. Supersonic just called me to say Vuma not working tomorrow because its a public holiday. So now its almost two and a half weeks without internet. Please refund me my god damn money as i understand any business run by fools who employ *********** *****s will never get anywhere.
**** you Vuma for your great service. and the lady that called and never called back - **** you too!