KW
Kattia W
1 reviews | Active since Mar 2026
29 Apr 2026, 10:48
VUMATEL SUCKS NO ONE TO SPEAK TO
They are fast to take money when people apply for internet but don't tell us the turnaround time for line takeover. I've paid for internet and I am now being told just for a line takeover it will take up to 72 hours that is Madness! I am working from home and I tried speaking to my ISP but was Told Vumatel is the one that needs to address this VUMATEL HAS ALWAS BEEN A PROBLEM the only reason we are with you is because you the only provider in our area! I NEED TO SPEAK TO SOMEONE NOWWWWW WHY CANT WE GET HOLD OF YOu.
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Replies (2)KW
Kattia W's updateReviewer Update
29 Apr 2026, 17:39Will wait and see then because as we speak I still have no internet
KW
Kattia W's update29 Apr 2026, 17:39
Reviewer Update
Will wait and see then because as we speak I still have no internet
KW
Kattia W's updateReviewer Update
30 Apr 2026, 12:56LISTEN VUMATEL, RIGHT NOW I AM ****ED I SPOKE TO HOME CONNECT AND NOW TODAY IK BEING TOLD THAT SLA IS 24-72 WORKING HOURS AND ACCORDING TO THEM THAT IS 9 DAYS WHY DIDN'T THEY SAY THAT IN THE START? MU WORK IS ONLINE . I was not told that it takes 9 working days this should have been made clear to me so you guys are misleading me and I will be going to the OMBUDSMAN man with this! I WILL SAY IT AGAIN I DO HAVE A LINE ALL I NEED IS A LINE TAKE OVER I WILL BE JOBLESS BECAUSE OF YOU , YOU TOOK MY MONEY NO GIVE ME WHAT I PAID FOR I WILL NOT WAIT UNTIL MONDAY BECAUSE TOMORROW IS A PUBLIC HOLIDAY I HAVE BEEN TRYING TO CALL YOU AND YOUR ROBOT IS JUST WASTING OUR DAMN TIME AND AIRTIME I HAVE SOENT OVER R300 . GET SOMEONE TO RESOLVE MY INTERNET NOW!!!!!!!!!!!!!!!!!!
KW
Kattia W's update30 Apr 2026, 12:56
Reviewer Update
LISTEN VUMATEL, RIGHT NOW I AM ****ED I SPOKE TO HOME CONNECT AND NOW TODAY IK BEING TOLD THAT SLA IS 24-72 WORKING HOURS AND ACCORDING TO THEM THAT IS 9 DAYS WHY DIDN'T THEY SAY THAT IN THE START? MU WORK IS ONLINE . I was not told that it takes 9 working days this should have been made clear to me so you guys are misleading me and I will be going to the OMBUDSMAN man with this! I WILL SAY IT AGAIN I DO HAVE A LINE ALL I NEED IS A LINE TAKE OVER I WILL BE JOBLESS BECAUSE OF YOU , YOU TOOK MY MONEY NO GIVE ME WHAT I PAID FOR I WILL NOT WAIT UNTIL MONDAY BECAUSE TOMORROW IS A PUBLIC HOLIDAY I HAVE BEEN TRYING TO CALL YOU AND YOUR ROBOT IS JUST WASTING OUR DAMN TIME AND AIRTIME I HAVE SOENT OVER R300 . GET SOMEONE TO RESOLVE MY INTERNET NOW!!!!!!!!!!!!!!!!!!