IR
Isaac R

1 reviews | Active since Feb 2020

23 Apr 2024, 08:21

Vumatel sucks

Internet off again. Since their upgrade their service is worse. Ticket number ***6 Maybe this will help.

0
Replies (5)
Vumatel
Vumatel's reply23 Apr 2024, 09:08
Official
Good day  Isaac Rondganger 

Thank you for getting in touch. 

We are currently experiencing an outage in your area due to vandalism. Our dedicated team of technicians is actively working on resolving the issue and restoring the service as quickly as possible. We understand the importance of the services affected by this outage and assure you that we are doing everything in our power to rectify the situation.

Kind regards
The Vuma Team

IR
Isaac R's update23 Apr 2024, 09:11
Reviewer Update
Internet is on with everyone in my street since yesterday. This is not an area issue
Vumatel
Vumatel's reply23 Apr 2024, 15:21
Official
Good day Isaac Rondganger. 

Your line is linked to the outage in the area and repairs are in progress. 

Kind regards
The Vuma Team
IR
Isaac R's update23 Apr 2024, 15:35
Reviewer Update
Aaah so now your story change and it's not vandalism and why do people in my street have their internet back.
Last time you changed your story like this I went for 14 days without internet.
Vumatel
Vumatel's reply24 Apr 2024, 09:06
Official
Good day Isaac Rondganger

Services have been restored in your line. 

Kind regards
The Vuma Team