ZA
Zack A

1 reviews | Active since Jan 2019

19 Mar 2019, 11:22

Vumatel Sucks

Vumatel made 2 appointments to do a domestic installation at my premises and on both occassions didn't pitch or couldn't do the installation. My son took time off work to be at the premises, for the intended installation,which unfortunately never materialised...which meant he lost 2 working days money as he was on contract,at the time

0
Replies (2)
Vumatel
Vumatel's reply19 Mar 2019, 16:28
Official
Good day Zack

Please accept our sincere apologies for the service you have received. Kindly note that we have escalated your query to our scheduling manager for further assistance.

Regards
the Vuma Team
ZA
Zack A's update04 Apr 2019, 21:08
Reviewer Update
2 persons of vumatel contacted myself since the above response - guess its still being escalated/scheduled. suppose these issues are not easy to solve. been advised it could take up to two years for a further response. DON'T deal with this company!!