SH
Shaun H

1 reviews | Active since Dec 2018

10 Dec 2018, 14:36

Vumatel Suck

On the 19th of November the guys from vumatel come to install my fibre line. The line was installed but thats it. I am still waiting for the line to be activated. The guys who installed the line said i will get a call later that day to active it, still waiting and its the 10 of december already. I have called the call centre just to be told we cant help you. Uhmm *** !!!, The guys from cool ideas are trying their best to assist me but they are also getting the middle finger from Vumatel. I will never recommend this provider to anyone. They outsource their work to a company called PPI which suck. the guys didnt even bother to lay the cable properly under the ground, after they left i had to lay the cable under the ground. the trunking on the wall has been done poorly as i have most of the cable exposed.

0
Replies (2)
Vumatel
Vumatel's reply11 Dec 2018, 13:36
Official
Hi Shaun 
The team has advised that contact will be made with you as they could not get through to you when they made contact. 

We hope you find the above in order. 

Kind Regards 
The Vuma Team 

Best regards,

SH
Shaun H's update11 Dec 2018, 13:42
Reviewer Update
Hi My phone is always on and no one made any contact with me. Instead i am still waiting