NJ
Nelma J
1 reviews | Active since Sept 2015
01 Aug 2020, 08:27
Vumatel suc****!
Vumatel is the most unreliable Fibre supplier. It is so sad, after the fibre is in the ground, they just don’t care. The fact the they refuse to assist you without an ISP number from your service provider is merely delay tactic, giving them extra time to hide even deeper in the hole, were they hurry themselves rather than to sort out the pathetic service they provide. Not assisting you with out an ISP number is, is not taking responsibility but shifting the responsibility to the service provider, who in this case, is in real competition as to who is the worst, to first blame the service provider for the fact that the WiFi is done. Cell C do not provide Fibre, you do
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Replies (5)NJ
Nelma J's updateReviewer Update
01 Aug 2020, 11:50Vumatel, how can you dare to show your face as a company in the outside world?
You dare to advertise but the internal structure of your company is rotten to the core!!!!
Don’t you understand that customers are your must valued assets??????
You dare to advertise but the internal structure of your company is rotten to the core!!!!
Don’t you understand that customers are your must valued assets??????
NJ
Nelma J's update01 Aug 2020, 11:50
Reviewer Update
Vumatel, how can you dare to show your face as a company in the outside world?
You dare to advertise but the internal structure of your company is rotten to the core!!!!
Don’t you understand that customers are your must valued assets??????
You dare to advertise but the internal structure of your company is rotten to the core!!!!
Don’t you understand that customers are your must valued assets??????
Vumatel's replyOfficial
01 Aug 2020, 12:54Good Afternoon Nelma
We trust that you are well.
Unfortunately a ticket needs to be logged in order for a technician to be sent out. Kindly provide us with the ticket number in order for us to follow up on it.
Kind Regards
The Vuma Team
We trust that you are well.
Unfortunately a ticket needs to be logged in order for a technician to be sent out. Kindly provide us with the ticket number in order for us to follow up on it.
Kind Regards
The Vuma Team
Vumatel's reply01 Aug 2020, 12:54
Official
Good Afternoon Nelma
We trust that you are well.
Unfortunately a ticket needs to be logged in order for a technician to be sent out. Kindly provide us with the ticket number in order for us to follow up on it.
Kind Regards
The Vuma Team
We trust that you are well.
Unfortunately a ticket needs to be logged in order for a technician to be sent out. Kindly provide us with the ticket number in order for us to follow up on it.
Kind Regards
The Vuma Team
NJ
Nelma J's updateReviewer Update
01 Aug 2020, 17:13What is even worst, is that Vumatel is now running away from their responsibilities!!
Like ***ards!!! Rather run away, rather keep quiet and stick their heads in the sand like an ostrich do, trying to hide, shy away from the problem!!!
You are need to fix my line that you cancelled due to incompetence of your staff.
If the people working for you are not capable to perform their duties then maybe you should start firing the top and senior management that is obviously not doing their jobs!!!
Like ***ards!!! Rather run away, rather keep quiet and stick their heads in the sand like an ostrich do, trying to hide, shy away from the problem!!!
You are need to fix my line that you cancelled due to incompetence of your staff.
If the people working for you are not capable to perform their duties then maybe you should start firing the top and senior management that is obviously not doing their jobs!!!
NJ
Nelma J's update01 Aug 2020, 17:13
Reviewer Update
What is even worst, is that Vumatel is now running away from their responsibilities!!
Like ***ards!!! Rather run away, rather keep quiet and stick their heads in the sand like an ostrich do, trying to hide, shy away from the problem!!!
You are need to fix my line that you cancelled due to incompetence of your staff.
If the people working for you are not capable to perform their duties then maybe you should start firing the top and senior management that is obviously not doing their jobs!!!
Like ***ards!!! Rather run away, rather keep quiet and stick their heads in the sand like an ostrich do, trying to hide, shy away from the problem!!!
You are need to fix my line that you cancelled due to incompetence of your staff.
If the people working for you are not capable to perform their duties then maybe you should start firing the top and senior management that is obviously not doing their jobs!!!
NJ
Nelma J's updateReviewer Update
02 Aug 2020, 09:06*******: *****ing their customers moneys!!!!!
How PATHETIC IS VUMATEL!!!!!!!!!!!!
Vumatel is blatantly refusing to fix the mess they made.
They cancelled the incorrect fibre line and now they refuse to set it right as they are all on weekend!!!! Admin only works weekdays!!!!
WTH!!!!!!
The “very bright” Vumatel employee, who did this could not read any further instructions to see the this line was being upgrade to 50/50 and NOT cancelled.
So this “very bright” person, 1 of many “very bright, very special, super competent and helpful” Vumatel employees, is having his/her weekend, not understanding the amount of stress and SH.T this “very bright, capable” person caused!!!
And Vumatel just don’t care. The CEO probably laying in front of his big as. TV, having awesome internet connection, unaware of what his “super fine” employees are doing, BECAUSE HE DOESN’T GIVE A DAMN!!!!
And this South Africa is not the first time Vumatel shows their true color as the worst Fibre supplier. They is a 3 month thing!!!!!!!
But true to the fact of life, that when you hold the monopoly or biggest market share in a certain industry, you just proof to be the biggest *******!!!!
I still had to pay for these days without WiFi, my monthly premium is not discounted for weekends when Vumatel CEO’s “super smart” employees cancels my line
No... I have to pay!!! Because the “very bright, super sufficient and competent, very super special” person, who obviously does not have the best brain capacity to read, is now on WEEKEND!
Vumatel, we really suck. And your CEO and top and other senior management sucks just as much, for allowing a company to provide a service that messes up every 3 months!!!
How PATHETIC IS VUMATEL!!!!!!!!!!!!
Vumatel is blatantly refusing to fix the mess they made.
They cancelled the incorrect fibre line and now they refuse to set it right as they are all on weekend!!!! Admin only works weekdays!!!!
WTH!!!!!!
The “very bright” Vumatel employee, who did this could not read any further instructions to see the this line was being upgrade to 50/50 and NOT cancelled.
So this “very bright” person, 1 of many “very bright, very special, super competent and helpful” Vumatel employees, is having his/her weekend, not understanding the amount of stress and SH.T this “very bright, capable” person caused!!!
And Vumatel just don’t care. The CEO probably laying in front of his big as. TV, having awesome internet connection, unaware of what his “super fine” employees are doing, BECAUSE HE DOESN’T GIVE A DAMN!!!!
And this South Africa is not the first time Vumatel shows their true color as the worst Fibre supplier. They is a 3 month thing!!!!!!!
But true to the fact of life, that when you hold the monopoly or biggest market share in a certain industry, you just proof to be the biggest *******!!!!
I still had to pay for these days without WiFi, my monthly premium is not discounted for weekends when Vumatel CEO’s “super smart” employees cancels my line
No... I have to pay!!! Because the “very bright, super sufficient and competent, very super special” person, who obviously does not have the best brain capacity to read, is now on WEEKEND!
Vumatel, we really suck. And your CEO and top and other senior management sucks just as much, for allowing a company to provide a service that messes up every 3 months!!!
NJ
Nelma J's update02 Aug 2020, 09:06
Reviewer Update
*******: *****ing their customers moneys!!!!!
How PATHETIC IS VUMATEL!!!!!!!!!!!!
Vumatel is blatantly refusing to fix the mess they made.
They cancelled the incorrect fibre line and now they refuse to set it right as they are all on weekend!!!! Admin only works weekdays!!!!
WTH!!!!!!
The “very bright” Vumatel employee, who did this could not read any further instructions to see the this line was being upgrade to 50/50 and NOT cancelled.
So this “very bright” person, 1 of many “very bright, very special, super competent and helpful” Vumatel employees, is having his/her weekend, not understanding the amount of stress and SH.T this “very bright, capable” person caused!!!
And Vumatel just don’t care. The CEO probably laying in front of his big as. TV, having awesome internet connection, unaware of what his “super fine” employees are doing, BECAUSE HE DOESN’T GIVE A DAMN!!!!
And this South Africa is not the first time Vumatel shows their true color as the worst Fibre supplier. They is a 3 month thing!!!!!!!
But true to the fact of life, that when you hold the monopoly or biggest market share in a certain industry, you just proof to be the biggest *******!!!!
I still had to pay for these days without WiFi, my monthly premium is not discounted for weekends when Vumatel CEO’s “super smart” employees cancels my line
No... I have to pay!!! Because the “very bright, super sufficient and competent, very super special” person, who obviously does not have the best brain capacity to read, is now on WEEKEND!
Vumatel, we really suck. And your CEO and top and other senior management sucks just as much, for allowing a company to provide a service that messes up every 3 months!!!
How PATHETIC IS VUMATEL!!!!!!!!!!!!
Vumatel is blatantly refusing to fix the mess they made.
They cancelled the incorrect fibre line and now they refuse to set it right as they are all on weekend!!!! Admin only works weekdays!!!!
WTH!!!!!!
The “very bright” Vumatel employee, who did this could not read any further instructions to see the this line was being upgrade to 50/50 and NOT cancelled.
So this “very bright” person, 1 of many “very bright, very special, super competent and helpful” Vumatel employees, is having his/her weekend, not understanding the amount of stress and SH.T this “very bright, capable” person caused!!!
And Vumatel just don’t care. The CEO probably laying in front of his big as. TV, having awesome internet connection, unaware of what his “super fine” employees are doing, BECAUSE HE DOESN’T GIVE A DAMN!!!!
And this South Africa is not the first time Vumatel shows their true color as the worst Fibre supplier. They is a 3 month thing!!!!!!!
But true to the fact of life, that when you hold the monopoly or biggest market share in a certain industry, you just proof to be the biggest *******!!!!
I still had to pay for these days without WiFi, my monthly premium is not discounted for weekends when Vumatel CEO’s “super smart” employees cancels my line
No... I have to pay!!! Because the “very bright, super sufficient and competent, very super special” person, who obviously does not have the best brain capacity to read, is now on WEEKEND!
Vumatel, we really suck. And your CEO and top and other senior management sucks just as much, for allowing a company to provide a service that messes up every 3 months!!!
NJ
Nelma J's updateReviewer Update
02 Aug 2020, 13:19Vumatel can not be trusted!!!!!!
NJ
Nelma J's update02 Aug 2020, 13:19
Reviewer Update
Vumatel can not be trusted!!!!!!