Vumatel strikes again

This is my second time dealing with vumatel and needless to say , as useless as fire lighters at a gas braai.

Their Technician are the worst, on the first occasion I had to wait 2 weeks for the technicians to come splice the line. A process that take 2 minutes? Bare in mind they have a turn around time of 24-48 hours after installation.

On the second occasion waiting for splicing as well (4 days later) ,they have the incorrect address. On three separate occasions I have corrected them via email and both when they came to the complex .

How else do you tell somebody that they have the wrong address ? They call saying the at my gate but get directed to the correct complex? Does this not register in their minds that they then need to change the address , on 2 separate occasions.

Needless to say I have been without internet connection every since I moved in. How does one do business when it requires an internet connection? Will vuma eventually pull their finger out their @$$ and actually provide a proper service ?