Vumatel steel my geld.

Item: Vumatel
Rating: 1
Author: Dane F

Dear vumatel,

Thank you guys for the best **** service where we as the consumer are paying for a service that's only provide a 3rd of the month.

For the past 2 month we as the consumer were Left without wifi for up to a week. Let's do the math for one year.

12 months R4800 minus 1 week every month R100 = 3 months R1200 with out wifi for a year but we as the consumer has to pay the full amount every month. This calculation is based on one consumer. How much more do they cover in the area? What if this continue for the next 5 years like the load shedding? How much money does vumatel get and how much does the consumer lose?

#Vumamustfall #mithellsplain

Helpful (0)

Replies (1)

Dane F's updateReviewer Update

29 May 2024, 15:54

Hi vuma team,

Thank you for the reply but tired of hearing the same thing for over a week now. I hope all clients get refunded for this incident as there are many working from home that had to make use of other ways to work. Not to mention many house hold items can't work with out the internet which cost the customer more due to this.

This is also the second month this is happening and we as the customers have to ask the isp as to what's wrong. There is never any communication from you guys informing us on issues like this. Due to this it cause us to spend extra money in order to work from home.

Please make me understand this.

Kind regards
D.Fortune

Dane F's update29 May 2024, 15:54

Reviewer Update