Vumatel staff (technicians) are *******

I wish I can give Vumatel a zero rating. They staff are rogues. The technician who were here to install our fibre on the 20 Nov 2020, the ****** ******* stole my son's iPad. We called the guy and he said he will ask the other guy and get back to us. We waited, we never heard from them. We called Vumatel on the 23rd Nov 2020, I have been hearing that the technician manager will call me. I have spoken several times to Dineo the Call Centre manager, I understand she can't assist but she doesn't even follow up with me. I called on Friday again, Dineo said she escalated the case to her manager. Guess what I haven't heard from him and today is already Wednesday. Vumatel is covering up and delaying so I can go away. I will not let this go, these people come in your house to do a job, you trust them but they take things from your house. I want my son's iPad or I am getting my lawyer's involved and I'm laying a complaint with Vodacom. Then you will owe me more than just a iPad. I want the iPad and a call.