SJ
Siyasanga J
1 reviews | Active since May 2024
09 May 2024, 09:32
Vumatel slow on installation
Vumatel and Flycool are the most ridiculous providers.I wish i had read reviews before paying for the services.I paid for the R389 installation on the 26th of April and I was told that a technician will come and install in 3 days.It's been over 2 weeks now and nothing as yet instead the technician is telling me that i was mistakenly loaded onto an old system and now they need to transfer me to a new system...You guys are ridiculous. The service you advertise is not true when you cant deliver.We pay for fiber because we need it now the delays are unnecesary.Worse part is that you dont communicate with us.
Helpful (0)
Replies (7)0
Replies (7)
Vumatel's replyOfficial
09 May 2024, 11:02Good day Siyasanga Jwili
Please note that we tried to make contact regarding your inquiry, however, the call went unanswered. Kindly provide us with your Vumatel order number, and we will assist with your inquiry.
Kind Regards
The Vuma Team
Please note that we tried to make contact regarding your inquiry, however, the call went unanswered. Kindly provide us with your Vumatel order number, and we will assist with your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply09 May 2024, 11:02
Official
Good day Siyasanga Jwili
Please note that we tried to make contact regarding your inquiry, however, the call went unanswered. Kindly provide us with your Vumatel order number, and we will assist with your inquiry.
Kind Regards
The Vuma Team
Please note that we tried to make contact regarding your inquiry, however, the call went unanswered. Kindly provide us with your Vumatel order number, and we will assist with your inquiry.
Kind Regards
The Vuma Team
SJ
Siyasanga J's updateReviewer Update
09 May 2024, 12:24Hi, This is the email and message i received.
Hi Siyasanga, I have successfully placed the VUMA Reach order for you.
*Package*: 20Mbps Uncapped Fibre
*Payment option*: Prepaid
*Debit date*: Prepaid
Please use this link to make a payment:
You could also pay using EasyPay, your reference is:
***
_If you have any question about the order, please contact Ronaldino on +***_
Thank you
Hi Siyasanga, I have successfully placed the VUMA Reach order for you.
*Package*: 20Mbps Uncapped Fibre
*Payment option*: Prepaid
*Debit date*: Prepaid
Please use this link to make a payment:
You could also pay using EasyPay, your reference is:
***
_If you have any question about the order, please contact Ronaldino on +***_
Thank you
SJ
Siyasanga J's update09 May 2024, 12:24
Reviewer Update
Hi, This is the email and message i received.
Hi Siyasanga, I have successfully placed the VUMA Reach order for you.
*Package*: 20Mbps Uncapped Fibre
*Payment option*: Prepaid
*Debit date*: Prepaid
Please use this link to make a payment:
You could also pay using EasyPay, your reference is:
***
_If you have any question about the order, please contact Ronaldino on +***_
Thank you
Hi Siyasanga, I have successfully placed the VUMA Reach order for you.
*Package*: 20Mbps Uncapped Fibre
*Payment option*: Prepaid
*Debit date*: Prepaid
Please use this link to make a payment:
You could also pay using EasyPay, your reference is:
***
_If you have any question about the order, please contact Ronaldino on +***_
Thank you
SJ
Siyasanga J's updateReviewer Update
09 May 2024, 12:25***
SJ
Siyasanga J's update09 May 2024, 12:25
Reviewer Update
***
Vumatel's replyOfficial
09 May 2024, 12:47Good day Siyasanga Jwili
Please note that we are unable to locate your service using the provided details. Kindly provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please note that we are unable to locate your service using the provided details. Kindly provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply09 May 2024, 12:47
Official
Good day Siyasanga Jwili
Please note that we are unable to locate your service using the provided details. Kindly provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please note that we are unable to locate your service using the provided details. Kindly provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Vumatel's replyOfficial
09 May 2024, 13:13Good day Siyasanga Jwili
Thank you for taking our call earlier today.
Please note that we have escalated your inquiry to our accounts team to assist update the payment as per the phone call. We will revert once feedback is received.
Kind RegardsThe Vuma Team
Thank you for taking our call earlier today.
Please note that we have escalated your inquiry to our accounts team to assist update the payment as per the phone call. We will revert once feedback is received.
Kind RegardsThe Vuma Team
Vumatel's reply09 May 2024, 13:13
Official
Good day Siyasanga Jwili
Thank you for taking our call earlier today.
Please note that we have escalated your inquiry to our accounts team to assist update the payment as per the phone call. We will revert once feedback is received.
Kind RegardsThe Vuma Team
Thank you for taking our call earlier today.
Please note that we have escalated your inquiry to our accounts team to assist update the payment as per the phone call. We will revert once feedback is received.
Kind RegardsThe Vuma Team
SJ
Siyasanga J's updateReviewer Update
09 May 2024, 13:33Hi,
Looking forward to that. Thank you
Looking forward to that. Thank you
SJ
Siyasanga J's update09 May 2024, 13:33
Reviewer Update
Hi,
Looking forward to that. Thank you
Looking forward to that. Thank you
Vumatel's replyOfficial
10 May 2024, 08:55Good day Siyasanga Jwili
Please note that we have requested feedback from the team regarding your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have requested feedback from the team regarding your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply10 May 2024, 08:55
Official
Good day Siyasanga Jwili
Please note that we have requested feedback from the team regarding your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have requested feedback from the team regarding your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team