JJvR
Jaco Janse van Rensburg

1 reviews | Active since Nov 2023

21 Nov 2023, 11:19

Vumatel Shocking Fibre Stability

No internet since Saturday, 18 November 2023. Resolved this morning at 08:00 on 21 November 2023. Today, 21 November 2023 @ 10:00, same story again, no internet. This is ridiculous, this not about watching Netflix, etc. but actually about business and loosing money! But yet you will very kindly deduct the full debit order at the end of the month, even though being in breach of contract.

0
Replies (1)
Vumatel
Vumatel's reply21 Nov 2023, 13:08
Official
Good day Jaco

Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.

Kind Regards
The Vuma Team