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Frik B
1 reviews | Active since Oct 2022
21 Feb 2025, 10:24
Vumatel service sucks!!!
The service from this so called company is beyond pathetic, after been offline with the fibre service at my house I still have had no positive feedback from them , no technician sent to my premises to determine what the problem is. Come month end the want their money , goodbye Vumatel, you suck!
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Replies (3)FB
Frik B's updateReviewer Update
21 Feb 2025, 12:45I have been in contact with my ISP for almost 2 weeks now and have both reference numbers logged with them and Vumatel , mweb *** and 2x Vumatel fault numbers ***4 & ***3
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Frik B's update21 Feb 2025, 12:45
Reviewer Update
I have been in contact with my ISP for almost 2 weeks now and have both reference numbers logged with them and Vumatel , mweb *** and 2x Vumatel fault numbers ***4 & ***3
Vumatel's replyOfficial
21 Feb 2025, 12:55Thank you for your response.
Both tickets were returned to the ISP Mweb as there was no fault on the fibre line. Please contact your ISP to assist further.
Kind regards
The Vuma Team
Both tickets were returned to the ISP Mweb as there was no fault on the fibre line. Please contact your ISP to assist further.
Kind regards
The Vuma Team
Vumatel's reply21 Feb 2025, 12:55
Official
Thank you for your response.
Both tickets were returned to the ISP Mweb as there was no fault on the fibre line. Please contact your ISP to assist further.
Kind regards
The Vuma Team
Both tickets were returned to the ISP Mweb as there was no fault on the fibre line. Please contact your ISP to assist further.
Kind regards
The Vuma Team
FB
Frik B's updateReviewer Update
21 Feb 2025, 12:57The fibrebox needs to be replaced as there is no signal to the router
FB
Frik B's update21 Feb 2025, 12:57
Reviewer Update
The fibrebox needs to be replaced as there is no signal to the router