YM
Yanga M

1 reviews | Active since Mar 2015

04 Feb 2017, 06:51

Vumatel service is the worst ever

<p>I have been offline for 3 days now, and every time I call Vumatel support line I keep getting promises that my query has been escalated and a technician in my area will be sent. Vumatel seems not to care about their so called 24 - 48 hours turn around for fail.</p> <p> </p> <p>I regret moving to their service already and its not even a month after installation. High internet speed is good, but more important is being online all the time.</p>

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Replies (1)
Vumatel
Vumatel's reply06 Feb 2017, 08:27
Official

Good Morning Yanga,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address & contact details to *** so that we can follow up with the support team on this issue for you?

Kind Regards,

The VUMA Team