SM
Santesh M
1 reviews | Active since Nov 2014
15 Dec 2017, 18:04
Vumatel service is terrible
Installation is not even close to what the video on the website shows. There is no "Glympse" sms or security code. Guys pitched up over 2 hours later than the scheduled installation time. I was told that another team will contact me later in the the day, or latest the day after to finalize the installation and activate the line. 2 days, many calls, lots of broken promises later, I still don't have an active line. Be prepared for a frustrating experience when dealing with Vumatel. Well, being Friday I will have to wait till next week now before starting all the calls, and listening to lies again.
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Replies (2)SM
Santesh M's updateReviewer Update
18 Dec 2017, 07:46Monday morning, Still no active line. After sending details to ********** I was requested again for the device details(Which I have given previously). I have not heard from them after this.
Let's see how many more promises are broken today.
SM
Santesh M's update18 Dec 2017, 07:46
Reviewer Update
Monday morning, Still no active line. After sending details to ********** I was requested again for the device details(Which I have given previously). I have not heard from them after this.
Let's see how many more promises are broken today.
SM
Santesh M's updateReviewer Update
18 Dec 2017, 08:38Spoke to Mary from Britelink..... Surprising when she called she did not seem to be aware of the history of the installation, even though i spoke to her last week, and was in contact with her via email. I had to reexplain what the issue was. Now seems I have to wait till Thursday(over a week after the initial installation), so that they can come check everything was installed properly.
SM
Santesh M's update18 Dec 2017, 08:38
Reviewer Update
Spoke to Mary from Britelink..... Surprising when she called she did not seem to be aware of the history of the installation, even though i spoke to her last week, and was in contact with her via email. I had to reexplain what the issue was. Now seems I have to wait till Thursday(over a week after the initial installation), so that they can come check everything was installed properly.