IP
Ivanca P

1 reviews | Active since Mar 2009

08 Dec 2025, 09:02

Vumatel Service is Disgusting

Disgusting with their service. Been asking to move the outdoor cable for 7 weeks. Promises made to come out 3 times, no call to cancel or reschedule. I have to urgently break the wall down that the cable is resting on. I cancelled plans on Saturday because they would come out. It is so frustrating!!!!!!

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Replies (3)
IP
Ivanca P's update08 Dec 2025, 09:40
Reviewer Update
Good day,

My ISP, Telkom, informed me that I have to get Vumatel to sort this issue out.
Telkom's Opensource was at my property and they couldn't assist.

IP
Ivanca P's update09 Dec 2025, 10:25
Reviewer Update
Arrangements were made for Vumatel to come to my property today at 10am. I phoned them to confirm again and AGAIN the TICKET WAS CLOSED. Special arrangements were made for today, my daughter took of work to be home for Vumatel.
IP
Ivanca P's update09 Dec 2025, 13:35
Reviewer Update
Thank you Vumatel, my issue has been resolved.