Vumatel Service Delivery

Having recently moved to a new office, and been in contact with Vumatel numerous times a day for the past 3 weeks, we have still not made any progress regarding the box installation and connection to the office, that was said to be installed on Tuesday 17th April afternoon (box), after they realized on Tuesday morning that there wasn't in fact a box installed, and office connection on Wednesday 18th April.

We have received nothing but mixed communication, which I can only imagine stems from poor internal communication. We have in fact received a text notification that the job was successfully completed.

We have yet not be contacted after requesting so and continue to receive contradicting information from Vumatel when calling the call centre to follow up about our box installation and office connection.