JR
Justin R
1 reviews | Active since Oct 2013
02 Jun 2024, 16:20
Vumatel -**** Service
I moved and my order was put in on the 17th of May 2024. To date after listening to lying agents and stories I am not not active. I was promised today the 2nd I would have a new ont installed because we think the old one is faulty but the current connection worked until Friday. Useless lying agents. Service is **** not the first time I have had an issue with Vumatel.
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Replies (2)JR
Justin R's updateReviewer Update
04 Jun 2024, 17:20No one is doing anything, once again no phone call and I have to make a number of attempts to sort out this ****.
I have a number of times provided the fsan number to your agents and now at 4.30pm I call again and the agent states there is no fsan number provided.
Secondly I have an Sms from rauben confirming the order number and the fsan number, so my question is way am I not being activated or is Ruben not doing his job.
Agent tells me it must now go to a maintenance team to activate but she is sorry as she is sure I will be without a connection tonight again.
I provided my number and still no call, Vumatel have no money or just don’t give a **** because you have the monopoly.
I have a number of times provided the fsan number to your agents and now at 4.30pm I call again and the agent states there is no fsan number provided.
Secondly I have an Sms from rauben confirming the order number and the fsan number, so my question is way am I not being activated or is Ruben not doing his job.
Agent tells me it must now go to a maintenance team to activate but she is sorry as she is sure I will be without a connection tonight again.
I provided my number and still no call, Vumatel have no money or just don’t give a **** because you have the monopoly.
JR
Justin R's update04 Jun 2024, 17:20
Reviewer Update
No one is doing anything, once again no phone call and I have to make a number of attempts to sort out this ****.
I have a number of times provided the fsan number to your agents and now at 4.30pm I call again and the agent states there is no fsan number provided.
Secondly I have an Sms from rauben confirming the order number and the fsan number, so my question is way am I not being activated or is Ruben not doing his job.
Agent tells me it must now go to a maintenance team to activate but she is sorry as she is sure I will be without a connection tonight again.
I provided my number and still no call, Vumatel have no money or just don’t give a **** because you have the monopoly.
I have a number of times provided the fsan number to your agents and now at 4.30pm I call again and the agent states there is no fsan number provided.
Secondly I have an Sms from rauben confirming the order number and the fsan number, so my question is way am I not being activated or is Ruben not doing his job.
Agent tells me it must now go to a maintenance team to activate but she is sorry as she is sure I will be without a connection tonight again.
I provided my number and still no call, Vumatel have no money or just don’t give a **** because you have the monopoly.
JR
Justin R's updateReviewer Update
04 Jun 2024, 17:40Just going back to the line that needed to be cancelled. If it was not for me it would have not been done. Also one provider should have not been able to place an order if there was still an active line.
Service is **** doesn’t matter if you name and shame service and response remains the same.
Poor show.
Axxess also provided false information which helped no one in the process.
Service is **** doesn’t matter if you name and shame service and response remains the same.
Poor show.
Axxess also provided false information which helped no one in the process.
JR
Justin R's update04 Jun 2024, 17:40
Reviewer Update
Just going back to the line that needed to be cancelled. If it was not for me it would have not been done. Also one provider should have not been able to place an order if there was still an active line.
Service is **** doesn’t matter if you name and shame service and response remains the same.
Poor show.
Axxess also provided false information which helped no one in the process.
Service is **** doesn’t matter if you name and shame service and response remains the same.
Poor show.
Axxess also provided false information which helped no one in the process.