SM
Senamile M
1 reviews | Active since May 2021
23 Oct 2024, 01:28
Vumatel Same Day Excellent Service
I met a gentleman called Kevin *** from Vumatel, and experienced such amazing service. Our wifi was down the entire weekend, but he arranged for a technician to come to the house within an hour of our visit at their head office. They arrived way before time, did a thorough job and also called our internet provider whom we almost deserted after 2 years of bad service. This was just too impressive. If the had been another Fibre provider that we all know, we'd still have no wifi.
Thanks so much Kevin, Vumatel
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Vumatel's replyOfficial
23 Oct 2024, 11:56Good day Senamile,
Thank you for sharing your wonderful experience with Kevin Rogerson and Vumatel! We're thrilled to hear that Kevin went above and beyond to resolve your issue swiftly and professionally. It’s feedback like yours that inspires us to keep raising the bar in customer service. We understand how frustrating downtime can be, and we’re glad that our team could turn things around for you in record time. We’ll be sure to pass on your kind words to Kevin and the technician team.
We’re honored to have you as a part of the Vumatel family and are committed to delivering the fast, reliable service you deserve. Thanks again for choosing us!
Kind regards
The Vuma Team
Thank you for sharing your wonderful experience with Kevin Rogerson and Vumatel! We're thrilled to hear that Kevin went above and beyond to resolve your issue swiftly and professionally. It’s feedback like yours that inspires us to keep raising the bar in customer service. We understand how frustrating downtime can be, and we’re glad that our team could turn things around for you in record time. We’ll be sure to pass on your kind words to Kevin and the technician team.
We’re honored to have you as a part of the Vumatel family and are committed to delivering the fast, reliable service you deserve. Thanks again for choosing us!
Kind regards
The Vuma Team
Vumatel's reply23 Oct 2024, 11:56
Official
Good day Senamile,
Thank you for sharing your wonderful experience with Kevin Rogerson and Vumatel! We're thrilled to hear that Kevin went above and beyond to resolve your issue swiftly and professionally. It’s feedback like yours that inspires us to keep raising the bar in customer service. We understand how frustrating downtime can be, and we’re glad that our team could turn things around for you in record time. We’ll be sure to pass on your kind words to Kevin and the technician team.
We’re honored to have you as a part of the Vumatel family and are committed to delivering the fast, reliable service you deserve. Thanks again for choosing us!
Kind regards
The Vuma Team
Thank you for sharing your wonderful experience with Kevin Rogerson and Vumatel! We're thrilled to hear that Kevin went above and beyond to resolve your issue swiftly and professionally. It’s feedback like yours that inspires us to keep raising the bar in customer service. We understand how frustrating downtime can be, and we’re glad that our team could turn things around for you in record time. We’ll be sure to pass on your kind words to Kevin and the technician team.
We’re honored to have you as a part of the Vumatel family and are committed to delivering the fast, reliable service you deserve. Thanks again for choosing us!
Kind regards
The Vuma Team