TE
Tobie E
1 reviews | Active since Feb 2021
11 Feb 2021, 13:36
VumaTel - SADV Lack of Service Delivery (Chapter 2).
After SADV (Vumatel) has confirmed the line is configured and the router arrived I had to come down from a high again. The line was never configured. Once again n new ticket is logged to configure the line - I don't see it as a new line configuration ticket - I see it as a line problem that must be fixed post-hast. waiting a month and the line is still not configured is very, very, very BAD SERVICE.
Their customers are the last thing on their minds and delivering a service is low down on the list - if I could I will switch to another service provider this is not service it is something else.
Disgusted Tobie
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Replies (2)0
Replies (2)Vumatel's replyOfficial
12 Feb 2021, 11:42Good day Tobie
Thanks for taking my call earlier.
Kindly respond to the email that I have sent you with your address and your ISP.
Kind regards
The Vuma Team
Thanks for taking my call earlier.
Kindly respond to the email that I have sent you with your address and your ISP.
Kind regards
The Vuma Team
Vumatel's reply12 Feb 2021, 11:42
Official
Good day Tobie
Thanks for taking my call earlier.
Kindly respond to the email that I have sent you with your address and your ISP.
Kind regards
The Vuma Team
Thanks for taking my call earlier.
Kindly respond to the email that I have sent you with your address and your ISP.
Kind regards
The Vuma Team
TE
Tobie E's updateReviewer Update
12 Feb 2021, 11:50my address
177a bush ave
noordheuwel
isp
coolideas - there order number 608856
177a bush ave
noordheuwel
isp
coolideas - there order number 608856
TE
Tobie E's update12 Feb 2021, 11:50
Reviewer Update
my address
177a bush ave
noordheuwel
isp
coolideas - there order number 608856
177a bush ave
noordheuwel
isp
coolideas - there order number 608856
