SM
Su M
1 reviews | Active since Sept 2015
02 Nov 2020, 10:24
Vumatel / SADV ***********
Vumatel and Sadv came over to my complex to do a change over 3 days ago...they had some technical difficulties and promised resolution of the network on Monday 02 November 2020...still have no internet...no communication...no one cares....what a useless bunch...very frustrating dealing with incompetence in these two businesses
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Replies (2)
Vumatel's replyOfficial
03 Nov 2020, 15:44Good day Suhayl
Thanks for taking our call.
We have escalated the issue to our maintenance team and they will make contact with you to assist.
Kind regards
The Vuma Team
Thanks for taking our call.
We have escalated the issue to our maintenance team and they will make contact with you to assist.
Kind regards
The Vuma Team
Vumatel's reply03 Nov 2020, 15:44
Official
Good day Suhayl
Thanks for taking our call.
We have escalated the issue to our maintenance team and they will make contact with you to assist.
Kind regards
The Vuma Team
Thanks for taking our call.
We have escalated the issue to our maintenance team and they will make contact with you to assist.
Kind regards
The Vuma Team
Vumatel's replyOfficial
05 Nov 2020, 22:10Good day Suhayl
Thanks for making contact with us.
Kindly note that your order has been placed as a new order instead of a service change. Kindly speak with your ISP to place a service activation order so that provisioning can take place.
Kind regards
The Vuma Team
Thanks for making contact with us.
Kindly note that your order has been placed as a new order instead of a service change. Kindly speak with your ISP to place a service activation order so that provisioning can take place.
Kind regards
The Vuma Team
Vumatel's reply05 Nov 2020, 22:10
Official
Good day Suhayl
Thanks for making contact with us.
Kindly note that your order has been placed as a new order instead of a service change. Kindly speak with your ISP to place a service activation order so that provisioning can take place.
Kind regards
The Vuma Team
Thanks for making contact with us.
Kindly note that your order has been placed as a new order instead of a service change. Kindly speak with your ISP to place a service activation order so that provisioning can take place.
Kind regards
The Vuma Team