ZD
Zama D

1 reviews | Active since Aug 2016

06 Sept 2024, 09:35

Vumatel & SADV

SADV & VUMATEL ARE ****!! Don’t subscribe to SADV ! Ever Good day

I am starting to get ****ed off with the lack of good service from your company. I logged a call complaining about my line and the LOS signal is on.

I need assistance urgently as this is starting to affect my job.

Your subsidiary SADV is the worst ever and how do they not have a cost centre to call for when customers have queries. That is extremely unprofessional and utterly disgusting and pure negligence.

I regret signing up with them and you guys as it seems that because I am based in the township I deserve *** and heinous service from you and your subsidiary.

I have not received a ticket whether it be on WhatsApp or Online from SADV or Vumatel. I think it is high time I changed from SADV subsidiary as there is also no call centre number to reach them in case there are faults Or no connection. SADV are not responding to anything and they are A Vumatel subsidiary that is forced on the people of Soweto thinking they are supporting a “black business”.

When I don’t have a connection on my line now all of a sudden Vumatel is referring me to them and not assisting with anything? It’s a different story all of a sudden when I have an issue with my connection & my job is on the line.

I have not received a ticket whether it be on WhatsApp or Online. I think it is high time I changed from your subsidiary as there is also no call centre number for SADV reach them in case there are faults. Then Vuma or Vatel tell says that I must contact my ISP I’d there are problems, meanwhile SADV is their subsidiary. ***?!

I think I should’ve changed to Telkom when they were at my gate and offered me a package. And I will let my neighbours know they must switch to Telkom & use their line instead of the Vumat & SADV one.

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