1 reviews | Active since Feb 2017
Vumatel's appalling after sales service.
<p>With great fanfare, the Vumatel representatives swooped into Bryanston Johannesburg flashing their funky purple gear, hip attitude and inspiring sales pitch. And that is where the pleasant experience ended.</p> <p>After installing the CPE in my home, it has now been TWO WEEKS and I still do not have an active line. Endless fruitless calls to Vumatel have only served to prove that one department does not know what the other is doing. Technical teams are sent out who just seem to stare at the CPE unit, tap messages on their cell phones and then disappear without any explaination ! </p> <p>If I were to treat my clients the way they have treated me, I would be out of business in a week. I have never been more disappointed or frustrated by a company who promises so much, but who delivers so little.</p> <p>You should be ashamed Vumatel.</p> <p> </p> <p> </p>
Good day Paul,
We apologise for any inconvenience caused and understand your frustration. Please email us your address & contact details to *** so that we can assist you and follow up with the support team to get the status of your line?
Kind Regards,
The VUMA Team
Good day Paul,
We apologise for any inconvenience caused and understand your frustration. Please email us your address & contact details to *** so that we can assist you and follow up with the support team to get the status of your line?
Kind Regards,
The VUMA Team
