mM
mazizi M
1 reviews | Active since Aug 2021
15 May 2023, 17:34
Vumatel refund
Been waiting for my refund since March till today,Webafrica says it Vumatel. Vumatel says its Webafrica. Everytime I enquire I get the "we escalated the matter!"
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Vumatel's replyOfficial
16 May 2023, 14:43Good day Mazizi Mama
Thank you for getting in touch.
We are sorry to hear about this. Refunds are processed by the ISP. Your ISP has your billing profile and only they can assist with billing. Please enquire with the ISP WhatsApp Support Line: *** , https://twitter.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Thank you for getting in touch.
We are sorry to hear about this. Refunds are processed by the ISP. Your ISP has your billing profile and only they can assist with billing. Please enquire with the ISP WhatsApp Support Line: *** , https://twitter.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Best regards,
Vumatel's reply16 May 2023, 14:43
Official
Good day Mazizi Mama
Thank you for getting in touch.
We are sorry to hear about this. Refunds are processed by the ISP. Your ISP has your billing profile and only they can assist with billing. Please enquire with the ISP WhatsApp Support Line: *** , https://twitter.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Thank you for getting in touch.
We are sorry to hear about this. Refunds are processed by the ISP. Your ISP has your billing profile and only they can assist with billing. Please enquire with the ISP WhatsApp Support Line: *** , https://twitter.com/webafrica or visit their live chat on https://www.webafrica.co.za/ .
Kind regards
The Vuma Team
Best regards,