JC
John C

1 reviews | Active since Aug 2012

08 Jun 2021, 12:28

Vumatel pricing

At a time when most infrastrucure providers have been dropping their connection prices, Vumatel increased theirs by R100 per month. I wrote to my ISP twice (that's my next Hellopeter complaint coming up), without any response . I am stuck with only the Vumatel connection, obviously. I have this weird notion that the fibre infastructure should be state owned. ISPs will then be free to provide services to the end poiny user without restriction. So if my line is currently Vuma, then i can swap to another provider ocer the same line. But if ownership of the line vests in the single provider, then we are all in the dwang. Vuma represents the worst of anti-competitive behaviour.

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Replies (1)
Vumatel
Vumatel's reply08 Jun 2021, 14:37
Official
Good day, John

Thank you for reaching out to us.

We have build sustainable infrastructure and a future-proofed network and that requires significant investment. With that being said We are likely to have different pricing on the market as we use different business models and different operating expenses.

Thank you.
The Vuma team

Best regards,