Vumatel poor service!!!Nonsense

I am writting this and i am very very ****ed ,Theses people we have been trying to get hold of them and they never pick up their lines and once they pick up then they quickly hung up .I have never experienced such a bad bad service and these people will honestly continue to lose clients.I am going to disconnect this for good we cant pay we cant do anything because they never pick up their lines.Nonsense!!!!!!