MK
Mayur K

1 reviews | Active since Aug 2021

22 Jan 2024, 17:39

Vumatel - poor network

The fibre line network is always bad , you will pay for a 100mbps line but you’ll get 5mbps download and 103mbps upload . The network is bad 4 out of 7 days a week. The fees are extremely expensive.

0
Replies (1)
Vumatel
Vumatel's reply23 Jan 2024, 09:51
Official
Good day,  Mayur Kalian

Thank you for reaching out to us,

Kindly contact your ISP for assistance with the above speed query, this will help to establish where the speed issue lies, should it be with us they will log a ticket with us. Regarding your billing query, please be advised that all billing queries are strictly handled by the ISP.

Kind regards,
The Vuma Team

Best regards,