RS
Rowan S

1 reviews | Active since Nov 2017

02 Sept 2019, 15:00

Vumatel - Poor Customer Service

Stuffed up my address when doing my installation, asked them multiple times to correct and no-one contacted me to do so. Now I'm trying to migrate between ISPs and this address issue is holding it up, so now I don't have an Internet connection at home.

0
Replies (4)
Vumatel
Vumatel's reply02 Sept 2019, 15:54
Official
Good Afternoon Rowan 

We trus that you are well. 

Kindly email us on *** in order for us to asssit you in getting the issue resolved. 

Kind Regards 
The Vuma Team 
Vumatel
Vumatel's reply03 Sept 2019, 09:15
Official
Hi Rowan 

We will look into this and revert back to you. 
RS
Rowan S's update04 Sept 2019, 15:48
Reviewer Update
And still not sorted out
RS
Rowan S's update05 Sept 2019, 18:35
Reviewer Update
disgraceful service, moving back to Webafrica