Vumatel - please done use this service provider

hi, in December 2023 we moved houses so I decided to go with Vumatel for my fibre. The month of December went by without any problems, however since January our nightmare began. Every month the connection will go offline for 2 to 3 days, we would have to contact the watsapp line and after speaking to a bunch of different assistants, eventually a technician would come out to sight, in 5 mins hes done and will leave. This continued for over 3 months, but the past 2 months have been the worst. Last month my fibre went off on Voting day (29th May 2024), on that Friday 31st May a tech came out and sorted it, same night we went offline again. The individuals on the watsapp line were giving us attitude, no one wanted to help. Eventually the tech came out to sight on that Tuesday 4th June and we wer connected until Saturday 15th June, until now we still dont have connection. I am so annoyed as no one can help us and i have paid full every month which i now feel is becoming very unfair as within a month i dont have fibre for atleast a week, if i add all the days off downtime.