JJ
Jonathan J
1 reviews | Active since May 2021
11 May 2023, 09:02
Vumatel-Pathetic service
Vumatel must be the most shocking service provider I have ever encountered!!! I have waite 3 weeks to have my wifi box moved. after eventually having the matter esclated through Cool Ideas numkerous times, they eventually got hold of me. They were supposed to arrive at 8 this morning. It is now 9am and no one has an idea who or when is coming to assist me
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Vumatel's replyOfficial
11 May 2023, 15:58Good day Jonathan
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received.
Kindly note that we tried contacting you to confirm if the device has been moved but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received.
Kindly note that we tried contacting you to confirm if the device has been moved but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Vumatel's reply11 May 2023, 15:58
Official
Good day Jonathan
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received.
Kindly note that we tried contacting you to confirm if the device has been moved but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received.
Kindly note that we tried contacting you to confirm if the device has been moved but the phone rang unanswered.
Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team