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Annamarie R

1 reviews | Active since Oct 2013

28 Oct 2022, 19:24

Vumatel pathetic service

We have been without internet for 24 hours, with no response to our ISP ticket logged with Vumatel. No contact details to contact them. The support mail is jot working. Pathetic service

0
Replies (5)
AR
Annamarie R's update29 Oct 2022, 15:52
Reviewer Update
Ticket no is Isp-935839
Vumatel
Vumatel's reply31 Oct 2022, 08:13
Official
Good day 
We apologize for the delay in response.
Please note that the above-provided ticket has been assigned to our maintenance team to assist. We will revert once feedback is received.


Kind Regards
The Vuma Team
AR
Annamarie R's update31 Oct 2022, 11:34
Reviewer Update
It is monday midday, and we have been without internet since thursday. Still no phone call
Vumatel
Vumatel's reply31 Oct 2022, 11:39
Official
We apologize for the delay regarding your inquiry.
Kindly note that we have requested feedback from the team regarding your inquiry. We will revert once feedback is received.



Kind Regards
The Vuma Team

AR
Annamarie R's update31 Oct 2022, 13:13
Reviewer Update
Any feedback