Vumatel Pathetic service

Item: Vumatel
Rating: 1
Author: Randheer R

Vumatel has been problematic for the last 3 weeks...Fibre going down at least 5-6 times a day..and now totally down ( Midrand, Halfway Gardens )

Useless, pathetic service

Helpful (0)

Replies (3)

Vumatel's replyOfficial

17 Nov 2022, 18:17

Good day

Thank you for taking my call and confirming that the link has been restored.

Regards
The Vuma Team

Vumatel's reply17 Nov 2022, 18:17

Official

Good day

Thank you for taking my call and confirming that the link has been restored.

Regards
The Vuma Team

Randheer R's updateReviewer Update

17 Nov 2022, 18:58

Why don't Vumatel notify the public when there's an issue rather than customer complaining ?
Try being proactive

Randheer R's update17 Nov 2022, 18:58

Reviewer Update

Why don't Vumatel notify the public when there's an issue rather than customer complaining ?
Try being proactive

Vumatel's replyOfficial

18 Nov 2022, 10:01

Good day

Thank you for taking my call. Kindly note that all comms regarding outages are sent to ISP so that they can notify their clients.

Regards
The Vuma Team

Vumatel's reply18 Nov 2022, 10:01

Official

Good day

Thank you for taking my call. Kindly note that all comms regarding outages are sent to ISP so that they can notify their clients.

Regards
The Vuma Team